The Bridge Hotel Shinsaibashi

Free drinks and icecream are offered over a long period each afternoon. The staff were very helpful to help me print documents and provided exceptional service and advice given how busy this hotel is. Ample umbrellas provided for use by guests. Convenient location to walk to shops, a variety of places to eat for breakfast, lunch or dinner, the post office as well as metro stations. I stayed here in a twin share which was very spacious, and then in a single room which was cosy but well organised and very comfortable. The little bridge out the front and selfie booth on the roof are a nice touch to create photographic memories.

Great location a short walk from the nearest metro station, and about 20 minutes to get to Dotonbori with a Lawson next door. Hotel rooms were clean, modern and well equipped with everything we needed, and complimentary fresh water bottles provided each day which was a nice touch. Whilst we didn’t participate in the hotel’s free activities or ramen, the drinks bar had a huge variety of both alcoholic and non-alcoholic drinks and not crowded. Check-in staff were super friendly and helpful.

From the moment my partner and I stepped foot into The Bridge Hotel we were greeted with a warm welcoming presence. Despite it being busy, Ahmed at the front desk ensured us that just because it was busy it will not compromise on the quality of our experience. Which was amazing to hear, and big shoutout to him because the entirety of our trip he really took care of us by giving us top service and excellent recommendations. I couldn't recommend staying here more, it was super central to train and subway stations, the vintage stores which you were basically surrounded by, amazing cafes and hole in the wall restaurants and Dontonbori and the Gilco sign was just a 10 min walk down the road! The hotel also offered a daily free ramen bar for a hour, free cultural events within the lobby, and our favourite part was the free soft drink, tea, coffee, and juice available to all guests staying at the hotel. I wasn't aware of this while I was booking initially but the added bonus of all these things + the staff being so warm and friendly truly made our Osaka experience exceptional. We've both said we'll be coming back to stay here in a heartbeat. Thank you to the Bridge Hotel team, they truly made our last few days of our Japan trip unbelievable.

The reception staff were friendly, professional and spoke decent English. Check-in/out was done at the reception counter. Our room was clean/tidy and well-presented when we arrived. The bed was comfortable and the room size was small (expected) and cosy. There was enough space for two people to move around and have two large suitcases open. The laundry facility was easy to operate and appeared clean. The washing machine washes for 30 mins (typical for hotels in Japan) and our clothes looked clean and smelled pleasant afterwards. The hotel organises free cultural activities for guests to enjoy/participate, such as kimono try-on, games and DIY crafting. They also offer free drinks (coffee, tea, soft drinks and alcoholic drinks) and free ramen and icecream at certain times of the day. The hotel is located a 3 min walk from Shinsaibashi Station and Yotsubashi Station. There are many restaurants, cafes, convenience stores and shops around the hotel. The neighbourhood felt lively and safe and relatively quiet at night. The hotel met our expectations and we were satisfied with our stay. We would be happy to stay at The Bridge Hotel Shinsaibashi again in the future.

Such a lovely hotel with lots of cool amenities and amazing staff! That bridge entrance is adorable. The hotel has different activities on every night (like hairpin making & kimono try ons etc), free ramen every night, massage chairs in the lobby, and a cute rooftop terrace with a little photo spot. The staff even helped us send our luggage to our next hotel in Tokyo (via Yamato, highly recommend), amazing. Location was also great, just around the corner from the massive Shinsaibashi shopping district & Dotonbori.